Key Performance Indicators (KPI)
Key Performance Indicators, or KPIs, are measurable values that demonstrate how effectively a company is achieving its key business objectives. These indicators are used by organizations to evaluate their success at reaching targets. KPIs are crucial in helping companies understand their performance and make informed decisions to improve it.
Examples of KPIs include:
- Sales Growth: Percentage increase in sales revenue over a specific period.
- Customer Acquisition Cost: The cost of acquiring a new customer.
- Customer Satisfaction: Measured through surveys or feedback.
By tracking and analyzing KPIs, companies can identify areas that need improvement and implement strategies to drive growth and success. It is essential for organizations to regularly review and update their KPIs to ensure they remain relevant and aligned with business goals.
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